Tiffany Haynes & Co. ("Tiffany Haynes & Co.," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our websites, submit a form, purchase a product or service, register for an event, schedule an appointment, subscribe to communications, participate in one of our programs, or otherwise interact with Tiffany Haynes & Co.
By using our websites or services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Billing and shipping address
- Account or membership information
- Details related to purchases, orders, subscriptions, or services
- Appointment or scheduling information
- Information submitted through forms, surveys, applications, quizzes, or questionnaires
- Files or documents you choose to upload
- Communication preferences
- Other information you voluntarily provide to us
We may also automatically collect certain technical and usage information, including:
- IP address
- Browser type
- Device information
- Network information
- Referring website or page
- Pages viewed
- Links clicked
- Scrolling and other website activity
- Search activity
- Date and time of visits
- General website usage information
We use this information to operate, maintain, analyze, protect, and improve our websites, products, services, and customer experience.
2. Analytics
We may use website analytics and tracking technologies to understand how visitors interact with our websites.
- Browser, network, and device information
- IP address
- Pages visited
- Referring pages
- Links clicked
- Scrolling activity
- Searches
- Timestamps
- General website interaction data
We may use third-party analytics and technology providers to help us analyze this information.
3. Cookies and Similar Technologies
Our websites may use cookies, pixels, tracking technologies, and similar tools.
These technologies may be used to:
- Operate and secure our websites
- Remember visitor preferences
- Improve website functionality
- Analyze website traffic and performance
- Understand visitor behavior
- Measure marketing effectiveness
- Improve our products and services
Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of portions of our websites.
4. Forms and Information You Submit
When you submit information through a form, survey, registration page, application, quiz, checkout page, calendar, or other online form, we collect the information you provide.
We may use this information to:
- Respond to your request
- Provide requested information
- Register you for an event or program
- Provide customer support
- Manage your account
- Deliver products or services
- Process transactions
- Communicate with you
- Maintain business records
- Send communications you have requested or consented to receive
We may use customer relationship management ("CRM"), automation, email, scheduling, and other technology providers to process and securely maintain this information on our behalf.
5. Purchases and Payment Information
When you purchase a product, program, membership, event, subscription, or other service, we may collect information necessary to complete and manage your transaction.
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Products or services purchased
- Subscription information
- Transaction details
Payments may be processed through third-party payment processors. These processors may collect and process your payment information according to their own privacy policies and security practices.
Tiffany Haynes & Co. does not necessarily receive or store your complete payment card information when transactions are processed by third-party payment processors.
6. Customer Accounts and Member Areas
If you create an account, purchase access to a program, or participate in a membership or client portal, we may collect information necessary to establish and maintain your access.
- Name
- Email address
- Phone number
- Billing information
- Purchase history
- Subscription information
- Program or membership information
- Login or account information
We use this information to provide and manage your access, deliver purchased services, provide customer support, and communicate important account information.
7. Email Communications
Marketing Emails
If you subscribe to marketing communications, we may send information about products, services, programs, events, educational content, promotions, or other Tiffany Haynes & Co. updates.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.
Transactional and Account Emails
We may send non-marketing communications related to transactions, accounts, programs, appointments, purchases, or services.
- Purchase confirmations
- Receipts
- Account creation notices
- Password reset emails
- Program access information
- Appointment confirmations
- Event registration information
- Shipping notifications
- Customer service communications
- Important account or service notices
Because these communications relate to a transaction, account, or service you requested, you may not be able to unsubscribe from all transactional communications while maintaining the applicable account or service.
Abandoned Checkout Communications
If you begin a checkout process but do not complete your purchase, we may send you a reminder regarding your incomplete checkout where permitted by law and based on the information you provided.
8. SMS and Text Messaging Privacy
If you provide your mobile phone number and separately consent to receive text messages from Tiffany Haynes & Co., we may use your phone number to send the types of communications for which you provided consent.
Consent to receive marketing text messages is not a condition of purchasing any product or service.
You may withdraw your consent to receive text messages at any time by replying STOP to a message from us.
We do not sell, rent, or transfer text messaging originator opt-in data or consent to third parties for their own marketing or promotional purposes.
9. Scheduling and Appointments
When you schedule an appointment, consultation, meeting, or other service, we may collect information such as:
- Name
- Email address
- Phone number
- Appointment date and time
- Referral information
- Information relevant to your appointment
- Files or documents you voluntarily upload
We may use third-party scheduling and technology providers to facilitate appointments and related communications.
10. Third-Party Service Providers
We use third-party companies and service providers to help operate our business.
- Website and funnel hosting
- Customer relationship management
- Email delivery
- SMS delivery
- Payment processing
- Scheduling
- Analytics
- Automation
- Customer service
- Data storage
- Membership and course delivery
- Order fulfillment
- Advertising and marketing technology
These providers may process personal information as necessary to perform services on our behalf and are subject to their respective privacy and security practices.
Mobile information and text messaging opt-in data and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.
11. How We Use Your Information
- Provide products, programs, services, and memberships
- Process transactions
- Fulfill orders
- Manage customer accounts
- Provide customer support
- Respond to inquiries
- Schedule appointments
- Register participants for events
- Send requested communications
- Send marketing communications when appropriate consent has been provided
- Personalize the customer experience
- Analyze and improve our websites and services
- Maintain business and transaction records
- Detect or prevent fraud or misuse
- Protect our legal rights
- Comply with applicable laws and legal obligations
13. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission, electronic storage system, or method of data transmission can be guaranteed to be completely secure.
14. Data Retention
We may retain personal information for as long as reasonably necessary to:
- Provide requested products and services
- Maintain customer or membership accounts
- Maintain transaction and business records
- Fulfill legal, tax, accounting, and regulatory requirements
- Resolve disputes
- Enforce agreements
- Protect our legitimate business interests
15. Your Privacy Choices and Rights
Depending on where you live, you may have certain rights regarding your personal information.
- Access to personal information we maintain about you
- Correction of inaccurate information
- Deletion of certain personal information
- Information regarding how your personal information is used or disclosed
- Withdrawal of certain previously provided consent
You may unsubscribe from marketing emails using the unsubscribe link contained in our emails.
You may opt out of text messages by replying STOP.
16. Children's Privacy
Our websites and services are not intended to knowingly collect personal information from children under the age of 13 without appropriate parental or legal guardian consent.
If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete the information as required by applicable law.
17. Third-Party Websites and Services
Our websites may contain links to third-party websites, products, platforms, or services.
Tiffany Haynes & Co. is not responsible for the privacy practices, security, or content of third-party websites or services.
18. External Website Resources
Our websites may use externally hosted fonts, scripts, media, or other website resources.
- IP address
- Browser information
- Network information
- Device information
Such information is handled according to the applicable provider's privacy practices.
19. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or legal requirements.
When changes are made, we will update the "Last Updated" date at the top of this Privacy Policy.
20. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: